Cambridge Audio Yoyo (M): Recall of All Units Due to Fire Risk from the Battery
Cambridge Audio has recalled every Yoyo (M) Bluetooth speaker it sold, warning that the internal battery poses a genuine fire hazard even in units that have shown no prior fault. The recall spans all three colourways — Light Grey, Dark Grey and Blue — sold between 2016 and 2023, with no exceptions by batch or serial range. Owners are being told to stop charging their speakers at once and register directly with Cambridge Audio to arrange a refund or safe disposal.
- Cambridge Audio is recalling all units of its Yoyo (M) Bluetooth speaker, sold from around 2016 to 2023 in Light Grey, Dark Grey and Blue, after the lithium-ion battery was found capable of overheating and igniting during charging. Affected owners should stop using the device immediately and register through Cambridge Audio's official recall form, where EU customers without proof of purchase can expect a flat refund of € 200,- (Austria/Germany) or € 160,- (other EU states), free of charge.
Owners of a Cambridge Audio Yoyo (M) need to act without delay. The British audio brand has announced a blanket recall of the speaker after establishing that its built-in battery can pose a genuine fire risk — and, according to the company, several units have already caught alight whilst on charge. Crucially, this isn’t a recall limited to one production run: Cambridge Audio says the fault could affect any Yoyo (M) ever sold, including speakers that have worked flawlessly for years. Anyone who still owns or stores one of these Bluetooth speakers, sold roughly between 2016 and 2023, should register with Cambridge Audio for the recall process straight away and follow the safety guidance below.
Key Facts Cambridge Audio Yoyo (M) Recall
- Every Yoyo (M) unit is being recalled — no batch is excluded
- Affected colours: Light Grey, Dark Grey and Blue
- Sold approximately 2016–2023; the model has since been discontinued
- The lithium-ion battery can overheat, and fires during charging have already occurred, according to the manufacturer
- Owners must register through the form on Cambridge Audio’s website to begin the recall process
Why the battery is dangerous
Cambridge Audio has identified a risk of thermal runaway in the Yoyo (M)’s lithium-ion cell — an uncontrolled overheating event. Should this occur, the speaker can catch fire, emit smoke, and expel hot battery material. The company is explicit about the stakes: burns, further serious injury and property damage are all cited as possible consequences.
What owners should do immediately
- Stop using the speaker at once. Switch it off, unplug it from any power source, and do not charge it again.
- Store it somewhere cool and dry, well clear of paper, cardboard, flammable liquids, radiators, direct sunlight or any source of excessive heat.
- Do not open, repair or modify the unit, and do not attempt to remove the battery yourself.
- Hold onto the speaker for now — don’t sell it, give it away, or dispose of it independently.
- Never put it in household waste or ordinary recycling, and never post it through standard mail.
- Register via Cambridge Audio’s recall form and wait for further instructions from the company.
All three colourways are included
The recall takes in the Cambridge Audio Yoyo (M) in Light Grey, Dark Grey and Blue. Product codes, EAN numbers and the first characters of the serial number can all help confirm whether a particular unit is affected — though Cambridge Audio stresses there is no batch-based exception to the recall.
| Colour | Product Code | EAN | Serial Number Prefix |
|---|---|---|---|
| Light Grey | C10930 | 5055300413055 | FD C10930… |
| Dark Grey | C10931 | 5055300413062 | FD C10931… |
| Blue | C10965 | 5055300413406 | FD C10965… |
Registering directly with Cambridge Audio
Cambridge Audio’s official recall page hosts a form for affected owners to complete. To process a claim, the company asks for proof that the applicant actually owns a Yoyo (M) — specifically, photographs of the speaker itself and of its serial number. Devices should be kept safely until further instructions are issued.
Refunds for customers in Austria and Germany
Within the EU, Cambridge Audio is offering a refund of the original purchase price. Where no proof of purchase survives, the company has set a flat refund of €200 for customers who bought their speaker in Austria or Germany, and €160 for purchases made elsewhere in the EU. Cambridge Audio states that the entire process is free of charge.
Arrangements for a safe return or collection must be agreed directly with Cambridge Audio. Where this cannot be organised safely, the company will instead direct owners to hand the speaker in at an appropriate collection point for electrical devices containing lithium-ion batteries. Cambridge Audio confirms that following these instructions does not affect an owner’s right to a refund.
The process for owners in Switzerland
Cambridge Audio is also offering a free process to customers who bought their Yoyo (M) in Switzerland. Where the unit still works, the purchase price will be refunded; without a receipt, the manufacturer applies a separate flat-rate refund, with the relevant conditions set out on its recall page. If a speaker has been damaged as a result of the fault described above, Cambridge Audio says the refund entitlement remains intact, and affected customers are encouraged to get in touch directly.
Once a claim has been reviewed, owners will receive instructions for safe disposal at a SENS collection point or another authorised facility equipped to handle electrical devices with lithium-ion batteries. As elsewhere, the guidance in the meantime is unchanged: keep the speaker safe, don’t pass it on, don’t open it, and don’t send it by ordinary post.
Conclusion
The fires already reported underline just how seriously this Cambridge Audio recall needs to be taken. Even a Yoyo (M) that has never given any trouble should be taken out of service immediately. What matters most from there is registering with the manufacturer, so that a refund and safe disposal can proceed through the proper channels. Anyone who knows another Yoyo (M) owner would do well to pass the warning on.
| Theme | Cambridge Audio Yoyo (M) recalled due to fire hazard |
|---|---|
| Cambridge Audio |
| Brand | Cambridge Audio |
|---|---|
| Manufacturer | Cambridge Audio |
| Distribution Austria | Audio Tuning Vertriebs GmbH |
| Distribution Germany | MNotion GmbH |
| More about this manufacturer at HiFi BLOG |
